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Developer required for full build project of a complex ServiceNow ITSM application.
The role will be approximately 6-7 weeks work to start ASAP.
Experience of the following modules are required:
– Business Service Catalogue
– Mobile App
– Dashboard (Incidents, Requests, Availability Supplier – Performance
– Service Mapping (Enhancement)
– Service Request Catalogue Dynamic Approvals Tasks
– Appointment Booking System (Module config)
– Trending Analysis of Incidents to drive improvements
– Standard SLAs Priority Matrix for Incidents and KPIs
– Auto Software Downloads linked to User Requests
– Strong problem solving, communication and writing skills.
– SmartSourcing provides services as an Employment Agency and welcomes applications from all suitably qualified people regardless of age, race, religion, disability, age, gender or sexual orientation.