SAP Hana Basis Support Consultant |
Glasgow or Fully UK Remote | £70,000 package + Benefits
Over the last 15 years, we have grown steadily in Managed Services and we are expanding our teams due to our ongoing success. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries.
We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers’ solutions from A to Z, transforming trust, into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. Please apply to join a thriving team of creative consultants who are friendly, knowledgeable, highly skilled and love the variety of work within Managed Services
The SAP Hana Basis Support Role
The Senior SAP Basis Support Consultant is responsible for delivering Technical Basis Services per the contractual agreements with customers. They provide SAP technical support to the current ERP and Business Analytics install base (circa 300 customers) as well as providing technical support to the internal AMS and consulting teams. In this role, the consultant is responsible for delivering high customer satisfaction to all customers. As a senior consultant they are expected to act as mentor and knowledge base for the SAP Basis team
+ Experienced SAP Technical support and/or field consultant with a proven track record
+ Experience across multiple industries, multiple platforms
+ Experience across multiple SAP versions ( R/3 , ECC , NW )
+ Experience across multiple SAP landscapes ( ECC , PI, BI , BI-Java , CRM , SCM , HR , Enterprise Portals , Hana )
+ System support (client or consulting) experience
+ Experience of call logging systems
+ Experience of using Solution Manager for landscape configuration and maintenance optimizer
+ Experience of SAP Security and Authorisations
+ Degree or equivalent required.
+ SAP relevant support certifications attained, specifically BOSUP, HANASUP
+ Position reports to UK Technical Support Manager
+ Position has no direct reports
+ Position is full-time
+ Location / Travel
+ Position works from Glasgow Support Office or work remotely from home
Become part of a Global Company with a history of success and ambitious plans for the future.
Interested? Apply here for a fast-track path to the Hiring Manager
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR