Customer Experience Supervisor Job In | AMBASSADOR THEATRE GROUP Jobs | Bubble Jobs

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Customer Experience Supervisor


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Highly Competitive

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The Lyceum Theatre in London is currently home to Disney’s The Lion King, now in its 20th year at the venue. We are looking for a highly motivated individual with previous experience working in a commercial environment to join our team.

You will be one of a team of Customer Experience Supervisors and will actively be involved in driving the front of house income on a per show basis to reach the expected venue and team potential.

Duties will include:

  • Making sure that staff are correctly equipped, informed and prepared for their work.
  • Exploring, developing and improving the FOH department, implementing ideas and feeding back to management on sales initiatives.
  • Helping to drive sales, understand targets and contributing to improving spend per head and gross profit per admit.
  • Representing the theatre with professionalism and enthusiasm.

Please note that this role will involve working evenings, Saturdays, Sundays and some Bank Holidays as these are our busiest times.

Please download a copy of our job description for further details.

ATG is an equal opportunities employer.

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