Communications Manager (12 Month FTC)
London, SE1

Team Overview

Ofcom looks after communications in the UK. From TV and radio, to phones, broadband, post and wireless devices, we regulate services at the heart of people’s everyday lives.

This is an exciting time to join Ofcom. We are delivering vital work to help shape the communications services of today and tomorrow. As the UK’s broadcast regulator, we uphold standards on TV and radio and help the public to understand and navigate the media landscape. We make sure communications companies stick to the rules and treat their customers fairly. And we’re also playing our part in helping the UK be a world leader in 5G mobile and ultrafast broadband. To support all that work, we carry out world-class research, including tracking the latest trends in how people use and think about media.

We are recruiting a Communications Manager to join our Media and Corporate Relations team to cover a period of maternity leave. Working as part of the wider Communications team – which also spans internal communications and digital and creative services – the successful applicant will be joining a busy, friendly team at the centre of Ofcom’s most important work.

Purpose of the Role

We’re looking for an enthusiastic, talented communications professional who can help us tell our story externally in creative, engaging ways.

The role involves communicating some of our most high-profile work, such as the outcomes of our broadcasting standards investigations into TV and radio programmes; our work to support viewers, listeners and the broadcasting industry, including regulation of the BBC; and our flagship media literacy research reports.

Central to this will be working with news media. You will need to apply shrewd judgement and initiative to shape and influence opinions in the modern news environment. You will also use digital channels to bring our story to life for the public, parliament, consumer groups and media.

Requirements of the Role

– Manage enquiries from all sections of the media – often national print and broadcast, but also regional, online, specialist and trade.
– Help to develop and enhance Ofcom’s media profile by identifying opportunities and generating positive media coverage.
– Offer leadership on communications activity for policy and operational teams across the organisation.
– Communicate with Ofcom’s audiences directly by identifying and delivering creative digital content.
– Support the Digital Communications Manager in planning and delivering Ofcom’s social media strategy.

Skills, knowledge and experience

Essential skills

– Thorough understanding of the media and the requirements of journalists.
– Strong appetite for media relations, together with a sharp news sense and the ability to identify positive consumer angles with media appeal.
– Very strong understanding of digital media, its relationship with traditional media and the opportunities and risks it presents.
– Knowledge of the latest digital communications trends and techniques.
– Analytical mind, able to cut through complex issues to see the wider picture.
– Clear, calm communicator. Excellent writing skills, and the ability to convert complex policy into plain English.
– Quick learner, flexible and enthusiastic about working across a range of communications issues.


– Experience in media relations, dealing with a variety of journalists and generating positive media coverage.
– Experience of operating effectively in a complex environment working across multiple issues at any one time.
– Comfortable managing reputational issues, developing communications plans and advising on communications issues.
– Experience of planning and delivering activity for digital communications channels, including social media.

Further Information

Please provide a 500 word statement of how you meet the core responsibilities of the role.

CVs alone will not be accepted.

This role is available on a full or part-time basis.

To apply for the role of Communications Manager, please apply via the button shown.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Other companies may call this role Marketing Manager, Digital Marketing Manager, Marketing Communications Manager, Media Manager, or Public Relations Manager

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